Last Updated: March 19, 2026
1. Introduction
JTI Transportation LLC (“we,” “us,” or “our”) is committed to protecting the privacy of our customers, website visitors, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website jtitrans.com or use our services.
2. Information We Collect
Personal Information: Name, email address, phone number, company name, mailing address when you submit forms, request quotes, or subscribe to communications.
Usage Data: IP address, browser type, pages visited, time spent on pages, referring URLs.
Communication Preferences: Your opt-in/opt-out choices for email and SMS communications.
3. How We Use Your Information
- To provide transportation and logistics services
- To respond to inquiries and quote requests
- To send marketing communications (with your express consent)
- To improve our website and services
- To comply with legal obligations
4. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
Types of Cookies We Use:
- Essential Cookies: Required for basic site functionality, such as page navigation and secure access.
- Analytics Cookies: We use tools such as Google Analytics to collect anonymized data about how visitors interact with our website, including pages visited, time on site, and referring sources. This helps us improve our content and user experience.
- Functional Cookies: These remember your preferences (such as form entries) to provide a more personalized experience.
- Marketing/Advertising Cookies: We may use third-party cookies (e.g., from Google Ads or social media platforms) to deliver relevant advertisements and measure the effectiveness of our marketing campaigns.
Third-Party Services: We may embed content or use services from third parties (such as GoHighLevel for lead management and chat widgets, Google Analytics for traffic analysis, and social media platforms). These services may set their own cookies and collect data according to their own privacy policies.
Managing Cookies: You can control or delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect the functionality of certain features on our website.
5. SMS/Text Message Communications
By opting in to SMS communications, you consent to receive text messages from JTI Transportation LLC regarding services, updates, and promotions. Message and data rates may apply. Message frequency varies. You can opt out at any time by texting STOP or visiting our unsubscribe page.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for marketing purposes.
6. Email Communications (CAN-SPAM Compliance)
We comply with the CAN-SPAM Act. All marketing emails include clear identification, a valid physical address, and a one-click unsubscribe mechanism. Opt-out requests are processed within 10 business days.
7. TCPA Compliance
We comply with the Telephone Consumer Protection Act (TCPA). We obtain express written consent before sending marketing SMS messages. All consent records are maintained with timestamps, IP addresses, and the specific language agreed to.
8. Your Rights (CCPA/GDPR)
- Right to Know: Request what personal data we hold about you
- Right to Delete: Request deletion of your personal data
- Right to Opt-Out: Opt out of data sales (we do not sell personal data)
- Right to Non-Discrimination: We will not discriminate against you for exercising your rights
9. Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information.
10. Contact Us
For privacy-related inquiries:
JTI Transportation LLC
6722 Commodore Drive, Walbridge, Ohio 43465
Phone: (419) 214-2826
Email: info@jtitrans.com
